Answer
The Lightning Payroll web and mobile app is separate from the desktop application. To sign in, open a browser and go to https://app.lightningpayroll.com.au/login (AU) or https://app.lightningpayroll.co.nz/login (NZ).
Choose Your Login Type
The first screen asks you to choose your account type. Select the option that matches your role:
- Admin Payroll User ÔÇö the primary account holder who manages payroll. Sign in with your registered email address and password. SSO (single sign-on) options may also be available if your organisation has configured them.
- Payroll User (Non-Admin) ÔÇö a secondary user set up by the admin with restricted access. Sign in with your assigned username or email and password.
- Employee Portal User ÔÇö an employee who needs to view payslips, request leave, or complete HR tasks. Selecting this option redirects you to the employee portal sign-in page.
Enter Your Credentials
After selecting your account type, enter your email address (or username for non-admin users) and password, then click Sign In.
Verification Code
If two-factor verification is active on your account, a six-digit code will be sent to your registered email address. Enter the code on the next screen and click Verify And Sign In. If you have an authenticator app set up, you can use the current code from that instead.
Multiple Payroll Users
If your email is linked to more than one payroll user, a third step will ask you to select which payroll user you want to open before you proceed.
Forgot Your Password?
Click Forgot password? on the sign-in screen. You will be asked to confirm your account type, then password reset instructions will be sent to your registered email. For more detail, see How Do I Change My Application Password?
Employee Portal Sign-In
Employees sign in at the employee portal directly. On the main Choose Your Login Type screen, select Employee Portal User and you will be taken to the employee portal sign-in page. Enter your email address or username and password, then complete the verification code step if prompted. For help setting up employee portal access, see How Can I Setup the Online Employee Portal?
