Why Do I Need To Submit Employee Details Before Filing Employment Information?

Lightning Payroll can stop an Employment Information submission if there are outstanding Employee Details tasks waiting to be sent first. This is intentional.

Why this happens

Employee Details changes, such as new starters, ceased employees, tax changes, or KiwiSaver updates, need to be sent to Inland Revenue before the related Employment Information is filed. If they are still outstanding, Lightning Payroll warns you and lists the employees that need attention.

What to do

1. Open Employee Details from the Pays area.
2. Review the outstanding tasks shown there.
3. Submit the required Employee Details updates to Inland Revenue.
4. Return to payday filing and prepare the Employment Information again.

This keeps the employee setup at Inland Revenue in step with the payroll data you are about to file.