Answer
First identify whether the error is a payment error, a balance error, or both.
- If the pay itself can be edited or reversed under the normal payroll process, correct the pay row there.
- If the employee was paid correctly but the balance is wrong, add a manual adjustment with the correction date and note.
- If the wrong unit was used, calculate the difference in the native unit: weeks for Annual Holidays, days for Sick or Alternative Holiday.
- If historic earnings were wrong, correct/import the earnings and then review the affected pay or final pay.
Never delete an old ledger row just to hide an error unless it was genuinely entered by mistake and the audit trail remains understandable.