How Do I Fix An Incorrect Work Pattern After Leave Was Paid?

If leave was paid using the wrong work pattern or hours, update the employee's leave settings for future pays first, then assess whether the completed pay needs correcting.

1. In Leave Settings, correct Ordinary hours per week, Hours per working day, and the work pattern. If you set days manually, tick Manually set work pattern and choose the working days; otherwise the pattern is derived from the employee's pays and roster.
2. Recalculate the leave that was paid using the correct work pattern.
3. If the pay amount was wrong, correct or reverse the pay through the normal pay-correction workflow.
4. If only the balance is wrong, add a dated manual adjustment in the correct native unit (weeks for Annual Holidays, days for Sick or Alternative Holiday).

Do not change the work pattern back and forth to manipulate a single completed pay. Use a dated correction instead.