Answer
Holidays Act remediation and historic underpayment cases are outside ordinary leave setup. Do not try to solve them by changing current work pattern, pay-as-you-go status, or sick caps without a remediation calculation.
- Preserve the original pays, leave rows, and ledger history.
- Gather gross earnings, work pattern, public holiday, leave taken, and termination records for the remediation period.
- Enter only the agreed correction payments and ledger adjustments once the employer has calculated the remediation.
- Use clear notes naming the period and reason for each correction.
Escalate these cases to a senior payroll specialist or the employer's legal/payroll adviser.