How Do I View And Manage Timeclock Devices In The Online App?

Once employees have connected a device by logging in through the Lightning Payroll Timeclock app (Android or iOS), that device appears in your company's timeclock device list. You can review registered devices, update their status, and push fresh employee data to them from both the desktop and online apps.

For instructions on downloading and setting up the Timeclock app itself, see How Do I Use the Lightning Payroll Timeclock App?

In the Online (Web/Mobile) App

Go to Company >> Timeclock Devices. The page lists every device registered to your company with the following details:

• Device ID ÔÇö the unique identifier assigned when the device first connected
• Android Version ÔÇö the Android OS version reported by the device
• Device Model ÔÇö the hardware model of the device
• Nickname ÔÇö an editable label you can set to identify the device (for example, a location or staff name)
• Status ÔÇö set to Active or Inactive to control whether the device can receive shifts and record time
• Send Updated Employee Data ÔÇö click the sync icon next to a device to push the latest employee and shift information to it immediately

If a newly connected device does not appear in the list, click Check for Devices to refresh from the server. The page also loads automatically each time you open it.

In the Desktop App

Go to Company >> Timeclock Devices. The same device list is shown. Use Check For Devices to sync new devices from the server. The Send Updated Employee Data action pushes current employee and shift data to the selected device. If the push fails, check your internet connection or proxy settings and try again.